Privacy Policy

{"time":1751439426307,"blocks":[{"id":"aD3oiFo_mi","type":"header","data":{"text":"Privacy Policy","level":2}},{"id":"KK2xdIKV7W","type":"paragraph","data":{"text":"At Gili Recommended<\/strong> (accessible from <a href=\"https:\/\/gilirecommended.id\">https:\/\/gilirecommended.id<\/a>), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or book a tour with us."}},{"id":"pTkc1nnhq7","type":"paragraph","data":{"text":"By using our website, submitting an inquiry, or confirming a reservation, you consent to the data practices described in this policy."}},{"id":"Rjo9vopbx3","type":"header","data":{"text":"1. Information We Collect","level":3}},{"id":"dgdZHvvosD","type":"paragraph","data":{"text":"We collect personal information that you voluntarily provide to us, including but not limited to:"}},{"id":"DsBgyj-cz6","type":"list","data":{"style":"unordered","items":[{"content":"Full name\n","items":[]},{"content":"Email address\n","items":[]},{"content":"Phone number (including WhatsApp number)\n","items":[]},{"content":"Nationality\n","items":[]},{"content":"Travel dates and preferences\n","items":[]},{"content":"Tour inquiries and special requests\n","items":[]},{"content":"Payment details (limited to transaction metadata; no full card details are stored)\n","items":[]}]}},{"id":"oAWPUabT7j","type":"header","data":{"text":"2. How We Use Your Information","level":3}},{"id":"7-u1NDU16_","type":"paragraph","data":{"text":"The information we collect is used solely for the purpose of delivering a safe and personalized service, including:"}},{"id":"TtsYUz_0DD","type":"list","data":{"style":"unordered","items":[{"content":"Responding to your inquiries or requests\n","items":[]},{"content":"Processing tour bookings and payments\n","items":[]},{"content":"Sending booking confirmations and updates\n","items":[]},{"content":"Providing customer support before and during your tour\n","items":[]},{"content":"Notifying you of changes or important information related to your tour\n","items":[]},{"content":"Improving our website and user experience\n","items":[]},{"content":"Sending post-trip follow-up messages or feedback requests (optional)\n","items":[]}]}},{"id":"dDQ9vOE8Ii","type":"paragraph","data":{"text":"We do not<\/strong> sell, rent, or trade your personal information to third parties for marketing or any other purposes."}},{"id":"3-Y92Iab_y","type":"header","data":{"text":"3. Payment Security","level":3}},{"id":"TMwrH5zDws","type":"paragraph","data":{"text":"Payments made through our website are processed securely via trusted third-party platforms, such as PayPal<\/strong>. We do not store or access your full credit\/debit card information."}},{"id":"adfK1nPrvQ","type":"paragraph","data":{"text":"For bank transfers made in IDR, only standard payment metadata is stored (amount, date, account name). For PayPal transactions, we may store the transaction ID and confirmation for recordkeeping, but never your PayPal login or sensitive banking data<\/strong>."}},{"id":"bvUxw1jtkU","type":"header","data":{"text":"4. Cookies and Tracking","level":3}},{"id":"_5ZriAi6p-","type":"paragraph","data":{"text":"Our website may use cookies<\/strong> to enhance functionality and track user interaction. Cookies are small data files stored on your device that help improve your browsing experience. These may be used for:"}},{"id":"9BtWuBgQ9S","type":"list","data":{"style":"unordered","items":[{"content":"Remembering your language or session preferences\n","items":[]},{"content":"Tracking visitor statistics via tools like Google Analytics\n","items":[]},{"content":"Optimizing page performance\n","items":[]}]}},{"id":"2YUtCpJysM","type":"paragraph","data":{"text":"You can disable cookies through your browser settings, but doing so may affect certain features of the website."}},{"id":"gHilFLUlAD","type":"header","data":{"text":"5. Third-Party Links","level":3}},{"id":"DnvHYyUmho","type":"paragraph","data":{"text":"Our website may contain links to external websites or services (e.g., Instagram, TripAdvisor, PayPal). Please be aware that we are not responsible<\/strong> for the privacy practices of these third parties. We recommend reading their respective privacy policies before submitting any personal information."}},{"id":"gDmMViHYUC","type":"header","data":{"text":"6. Data Retention","level":3}},{"id":"YpqMGefpZp","type":"paragraph","data":{"text":"We retain personal information only as long as necessary to fulfill the purpose it was collected for, including:"}},{"id":"YyYoX9fuId","type":"list","data":{"style":"unordered","items":[{"content":"Managing bookings\n","items":[]},{"content":"Legal or tax obligations\n","items":[]},{"content":"Customer support follow-up\n","items":[]},{"content":"Preventing fraud or abuse\n","items":[]}]}},{"id":"KB9UE8UNWV","type":"paragraph","data":{"text":"If you wish for your information to be deleted from our system, you may contact us directly at [insert email]<\/strong>, and we will process your request within a reasonable time unless legally required to retain the data."}},{"id":"zcqWUTdKwO","type":"header","data":{"text":"7. Your Rights","level":3}},{"id":"_xocZfh7oj","type":"paragraph","data":{"text":"As a user, you have the right to:"}},{"id":"Xn5VlkNVGG","type":"list","data":{"style":"unordered","items":[{"content":"Request access to the personal data we hold about you\n","items":[]},{"content":"Request correction of any inaccurate or incomplete information\n","items":[]},{"content":"Request deletion of your data (subject to legal exceptions)\n","items":[]},{"content":"Withdraw your consent at any time\n","items":[]},{"content":"Lodge a complaint with your local data protection authority\n","items":[]}]}},{"id":"MajhM6REM8","type":"paragraph","data":{"text":"To exercise any of these rights, please contact us via email."}},{"id":"Cgk831aTt4","type":"header","data":{"text":"8. Data Protection and Security","level":3}},{"id":"GrYAIFWunL","type":"paragraph","data":{"text":"We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. These measures include:"}},{"id":"aKeeI5Ql1u","type":"list","data":{"style":"unordered","items":[{"content":"SSL encryption on our website\n","items":[]},{"content":"Secure online payment gateways (e.g., PayPal)\n","items":[]},{"content":"Restricted access to sensitive information\n","items":[]},{"content":"Regular website updates and server monitoring\n","items":[]}]}},{"id":"IL4SjuWU91","type":"header","data":{"text":"9. Updates to This Policy","level":3}},{"id":"Q1yE7x8Hxa","type":"paragraph","data":{"text":"This Privacy Policy may be updated from time to time to reflect changes in our practices or regulations. The updated version will always be posted on this page with a revised effective date."}},{"id":"xy1_MW5Coa","type":"paragraph","data":{"text":"We encourage you to review this page periodically to stay informed about how we protect your information."}},{"id":"pQ577C0o3l","type":"header","data":{"text":"10. Contact Us","level":3}},{"id":"2Kwvwb1NAl","type":"paragraph","data":{"text":"If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us:"}},{"id":"OssUKXgUEm","type":"paragraph","data":{"text":"Gili Recommended<\/strong>\nEmail: [insert your official email]\nPhone \/ WhatsApp: [insert phone number]\nWebsite: <a href=\"https:\/\/gilirecommended.id\">https:\/\/gilirecommended.id<\/a>"}}],"version":"2.31.0-rc.7"}